This Privacy Policy explains what personal information mb8mys collects from players and visitors, how we use and protect that information, and what rights you have regarding your data. We are committed to handling your personal information with transparency, care, and full respect for your privacy.
We collect only the personal information strictly necessary to operate your account, process transactions, and comply with our legal obligations. We do not collect data speculatively.
mb8mys does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is not a commercial product at mb8mys.
All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest is stored using industry-standard encryption protocols with access strictly controlled.
We clearly explain what data we collect, why we collect it, how long we retain it, and who we may share it with. This policy is the complete and authoritative record of our data practices.
You have rights to access, correct, and request deletion of your personal data. mb8mys provides clear pathways to exercise these rights through our support team.
We do not retain personal data indefinitely. Retention periods are defined by legal requirements and operational necessity, and data is securely deleted when no longer required.
This Privacy Policy ("Policy") is published by mb8mys, the operator of the online gaming platform accessible at https://mb8mys.cam ("Platform"). It describes how mb8mys ("we", "us", "our") collects, uses, stores, shares, and otherwise processes personal data relating to registered players, prospective users, and visitors to the Platform ("you", "your").
mb8mys is committed to protecting the privacy and security of all individuals who interact with our Platform. This Policy is designed to provide you with clear, honest, and complete information about our data handling practices so that you can make informed decisions about your use of mb8mys.
By registering an account or using the mb8mys Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.
This Policy should be read in conjunction with our Terms & Conditions, which govern the overall contractual relationship between you and mb8mys. In the event of any conflict between this Policy and the Terms & Conditions regarding privacy matters, this Policy shall prevail.
For the purposes of this Policy, the following definitions apply:
mb8mys collects personal data through multiple channels, including your account registration form, KYC verification submissions, transactional activity, platform usage, and communications with our support team. The categories of personal data we collect are detailed below.
| Category | Examples of Data Collected | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, Malaysian IC (MyKad) number or passport number, selfie photograph | Registration & KYC |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Kuala Lumpur, Petaling Jaya, Penang) | Registration & Account management |
| Financial Data | E-wallet identifiers (Touch 'n Go, GrabPay, Boost), bank account details (Maybank, CIMB, Public Bank, Hong Leong), DuitNow / FPX identifiers, cryptocurrency wallet addresses (USDT/BTC), transaction history, deposit and withdrawal records denominated in MYR | Deposits, withdrawals & KYC |
| Technical Data | IP address, browser type and version, device type, operating system, session identifiers, login timestamps | Automatic collection on Platform use |
| Usage Data | Games played, bet amounts and outcomes, session duration, pages viewed, features accessed, wagering history | Automatic collection on Platform use |
| Communications Data | Records of live chat, email, and WhatsApp interactions with our support team; content of complaints or feedback submitted | Customer support interactions |
| Responsible Gambling Data | Deposit limit settings, self-exclusion status, cooling-off period records, at-risk flags generated by our responsible gambling monitoring systems | Account settings & monitoring |
We do not intentionally collect special categories of personal data (such as health information, racial or ethnic origin, religious beliefs, or political opinions) unless you voluntarily disclose such information in the course of a support communication or responsible gambling assessment.
mb8mys processes your personal data for the following purposes:
mb8mys does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human oversight, unless we notify you separately and provide appropriate safeguards.
mb8mys processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
mb8mys does not sell, rent, or otherwise transfer your personal data to third-party commercial entities for their own marketing purposes. We may, however, share your data with the following categories of recipients in the circumstances described:
We engage trusted third-party service providers to support the operation of the Platform. These include payment processing partners (e-wallet operators, banks, payment gateways), KYC verification technology providers, fraud detection and AML screening services, game software suppliers, cloud infrastructure providers, and customer support platform operators. All such providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to mb8mys.
mb8mys may be required to disclose personal data to government authorities, regulatory bodies, law enforcement agencies, or courts where required by applicable law, a valid legal order, or in connection with the prevention or detection of financial crime.
Where a player has requested self-exclusion or where our monitoring systems identify a player who may be at significant risk of harm, mb8mys may share limited information with responsible gambling support programmes or self-exclusion registers as appropriate and permitted by applicable law.
In the event of a merger, acquisition, sale of assets, or reorganisation of mb8mys, player data may be transferred to the successor entity, subject to equivalent privacy protections. You will be notified of any such transfer via a prominent notice on the Platform.
✅ In all cases of third-party data sharing, mb8mys ensures that appropriate contractual safeguards are in place and that data is shared only to the minimum extent necessary for the stated purpose.
mb8mys retains personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following retention guidelines apply:
Following the expiry of applicable retention periods, personal data is securely and irreversibly deleted or anonymised in accordance with our data destruction procedures.
mb8mys implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Despite our best efforts, no data transmission over the internet or storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that poses a risk to your rights, mb8mys will notify affected individuals promptly in accordance with applicable notification requirements.
mb8mys uses cookies and similar tracking technologies to operate the Platform, maintain your session, remember your preferences, and analyse usage patterns. The categories of cookies we use are as follows:
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect Platform functionality and your ability to log in or complete transactions. mb8mys does not use cookies for third-party advertising or cross-site behavioural tracking.
Subject to applicable law and certain exceptions, you have the following rights with respect to your personal data held by mb8mys. To exercise any of these rights, please contact our support team using the details in Section 14.
You have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed. We will respond to access requests within 30 days of receipt.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account information directly through your account settings.
You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. Note that certain data must be retained to fulfil legal and regulatory obligations even following account closure.
You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests, while your objection is being evaluated.
Where processing is based on consent or contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, or to request that we transmit it to another controller.
You have the right to object to processing based on our legitimate interests. You also have an absolute right to object to the processing of your data for direct marketing purposes, including profiling for marketing. We will cease such processing immediately upon receipt of a valid objection.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent does not affect processing carried out on other legal bases.
mb8mys will not charge a fee for exercising any of the above rights in normal circumstances. We may, however, charge a reasonable administrative fee or decline to act where requests are manifestly unfounded, repetitive, or excessive.
The mb8mys Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. Age verification is conducted as a mandatory part of the KYC process for all registered players.
If mb8mys discovers or has reasonable grounds to believe that an account has been registered by or on behalf of a person under 21 years of age, we will immediately suspend the account, initiate a full investigation, and if confirmed, permanently close the account and forfeit all balances. No data collected from confirmed underage users will be retained beyond the minimum period required for legal compliance.
If you are a parent or guardian and believe that a minor in your care has registered an account with mb8mys, please contact our support team immediately so that appropriate action can be taken without delay.
mb8mys may transfer personal data to service providers and partners located in jurisdictions outside Malaysia. Where such transfers occur, mb8mys ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable law. These safeguards may include standard contractual clauses, data processing agreements, or other legally approved transfer mechanisms.
By using the mb8mys Platform, you acknowledge and consent to the transfer of your personal data to recipient countries that may have different data protection standards than Malaysia, subject to the safeguards described above.
mb8mys reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform functionality. Material changes will be communicated via a prominent notice on the Platform and, where appropriate, by email to your registered address.
The date at the top of this Policy indicates when it was last reviewed and updated. We encourage you to review this Policy periodically. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the mb8mys Data Privacy team:
Our support team handles privacy-related enquiries in English, Bahasa Melayu, and Chinese. We aim to acknowledge all privacy requests within 5 business days and to resolve them within 30 calendar days of receipt, unless the nature of the request requires additional time, in which case we will notify you.
If you are dissatisfied with our response to a privacy complaint, you may have the right to escalate the matter to a relevant data protection authority or regulatory body in your jurisdiction.
Document Information: This Privacy Policy was last updated on 1 January 2026 and supersedes all prior versions. For related documentation, refer to our Terms & Conditions and Responsible Gambling policy. 🔞 For players aged 21 and above only.
Our 24/7 support team can assist with any data access, correction, or deletion request. Reach us via Live Chat, WhatsApp, or email in English, Bahasa Melayu, or Chinese.
For players aged 21 and above only. Play responsibly. Visit our Responsible Gambling page for support tools.